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AI agents · automation · software

MLChronix builds AI agents that run your operations.

We design, build and run agents that read your data, use your tools and prepare the work, so your team approves decisions instead of doing the busywork. For startups and enterprises in the UK, US & UAE.

● cortex v4.2 · simulation
support · 14 tickets auto-drafted, 2 escalated to a human
telemetrysimulated
agents online
13/13
tokens/sec
4,210
p50 latency
182ms
guardrail checks
128,406
founded
2020
senior engineers
5
products we run ourselves
3
agents on shift
24/7
  • Agent orchestration
  • Retrieval over your docs
  • Tool calling
  • Evals & guardrails
  • Human-in-the-loop approvals
  • Workflow automation
  • Data pipelines
  • Voice agents
  • Next.js platforms
  • React Native apps

01 / Live demo

Watch it think, then answer.

Pick a question a manager might ask on a Monday. The agent plans, calls tools, checks its guardrails and only then answers.

pick a question

A scripted simulation of how our agents work: plan, call tools, check guardrails, then answer. Companies and numbers are fictional.

agent trace · Fernleigh Retailthinking · simulation

    02 / Agent swarm

    Many small agents beat one big chatbot.

    Each agent does one job well. When work arrives, the nearest free agents pick it up, work together and hand it back resolved. Click the field to add work.

    05 / Channels

    Ask in the chat you already use.

    Your team tags the assistant like a colleague. It pulls the numbers, flags what looks wrong and offers the next step.

    Lives where your team works

    Tag the assistant in Slack, Teams, email or WhatsApp. No new tool to learn.

    Answers with sources

    Every number links back to the system or document it came from.

    Acts, with approval

    It can open tickets, draft emails and update records once a person says yes.

    Follows your rules

    Permissions, policies and tone of voice are set by you and enforced on every reply.

    06 / Voice

    A briefing you can just ask for.

    Voice agents answer the phone, brief executives and take actions, with the same guardrails and approvals as text.

    07 / Mission control

    See every agent, every action.

    A live view of what your agents are doing, what they have finished and what is waiting for a person to approve.

    08 / Why not a chatbot?

    Why not just a chatbot or a dashboard?

    Chatbots talk. Dashboards show. Agents do the work, explain it and wait for your approval.

    Comparison of chatbots, dashboards and MLChronix agents
    capabilitychatbotdashboardmlchronix agents
    Takes action in your toolsNoNo Yes, with approval
    Joins data across systemsRarelyYes Yes
    Explains why, in plain EnglishSometimesNo Yes, with sources
    Spots problems before you askNoOnly if you look Yes, and alerts you
    Human approval built inNon/a Yes
    Quality measured continuouslyRarelyn/a Yes, with evals

    09 / ROI calculator

    What is the busywork costing you?

    Move the sliders to match your team. It is rough on purpose: the real number comes from looking at the work together.

    20
    6h
    £35
    40%

    hours / year

    2,208

    value / year

    £77,280

    working days

    294

    Assumptions: 46 working weeks a year, 7.5-hour days, and time handed back valued at the loaded hourly cost. This is an estimate to frame the conversation, not a quote or a promise.

    Validate this with us

    10 / Architecture

    Channels in, checked actions out.

    Requests arrive from wherever your team works. An orchestrator plans, a team of agents does the work, and guardrails check every step against your tools and data.

    channels

    • Slack & Teams
    • Email
    • Web chat
    • Voice
    • WhatsApp

    orchestrator

    live

    Routes each request to the right agent, plans the steps, and checks every action before it runs.

    guardrails

    • PII redaction
    • Policy rules
    • Human approval
    • Audit log
    • Rate limits

    agent team

    • Support
    • Finance
    • Ops
    • Sales
    • Data
    • Compliance

    tools & data

    • CRM
    • Helpdesk
    • ERP & accounting
    • Data warehouse
    • Docs & drives
    • Internal APIs

    11 / Process

    Small steps, real data, early proof.

    1. step 01

      Discover

      We find the workflow with the clearest payback and agree one success measure.

    2. step 02

      Design

      Agent roles, tools, data access and approval points, written down before code.

    3. step 03

      Prototype

      A working agent on a sample of your real data, early, so you can judge it.

    4. step 04

      Harden

      Guardrails, evaluations, logging, permissions and failure handling.

    5. step 05

      Launch

      A gradual rollout with people reviewing outputs until the numbers hold.

    6. step 06

      Run & improve

      Monitoring, monthly reviews and new skills as your team asks for them.

    12 / Engagement models

    Start small. Scale what works.

    Every engagement is scoped and priced after a strategy call, once we have seen the work.

    Pilot

    Prove it on one workflow

    • One workflow, one success measure
    • Working prototype on your data
    • Fixed scope and fixed price
    • Go / no-go review at the end

    Production

    Most chosen

    Roll out and run it

    • Hardened agents with guardrails
    • Integrations with your core tools
    • Evaluations and audit logging
    • Monitoring and monthly improvements

    Enterprise

    Many teams, one platform

    • Shared orchestration platform
    • Deploy in your own cloud
    • Security review support
    • Dedicated engineering team

    13 / Security & trust

    Built to be audited, not just admired.

    These are the practices we commit to on every engagement.

    NDA first

    We sign an NDA before you share anything sensitive.

    Your cloud, your keys

    We can deploy inside your own cloud account so data stays with you.

    Least-privilege access

    Agents get scoped credentials for exactly the tools they need, nothing more.

    Every action logged

    Each tool call and decision is recorded so you can review what happened and why.

    Humans approve

    Anything touching money, customers or records waits for a person by default.

    You own the IP

    Code, prompts and evaluation data belong to you when the work is done.

    14 / Industries

    Wherever there is repeatable work.

    • Retail & e-commerce
    • Logistics
    • Financial services
    • Healthcare
    • B2B SaaS
    • Manufacturing
    • Professional services
    • Property

    where we work

    works with the tools you already use

    • Slack
    • Microsoft Teams
    • Gmail
    • Outlook
    • HubSpot
    • Salesforce
    • Zendesk
    • Intercom
    • Xero
    • QuickBooks
    • Shopify
    • Stripe
    • PostgreSQL
    • Snowflake
    • Google Drive
    • Notion
    • Jira

    15 / FAQ

    Straight answers.

    Anything else, press ⌘K or book a call.

    What is an AI agent, in plain terms?

    Software that can read a request, decide the steps, use your tools (CRM, helpdesk, spreadsheets) and come back with a result. Ours prepare the work and ask a person before anything sensitive happens.

    Will it work with the systems we already have?

    Usually, yes. Agents connect through the APIs and exports your tools already offer. Where a system has no API, we look at safe alternatives during discovery.

    How do you stop it making things up?

    Answers are grounded in your data and cite their sources, outputs are checked by automated evaluations, and anything uncertain is routed to a person instead of guessed.

    Where does our data go?

    Wherever you decide. We can run inside your own cloud, use model providers that do not train on your data, and keep access scoped and logged.

    How long does a pilot take and what does it cost?

    A pilot covers one workflow with a fixed scope and price. We agree both after a short scoping call, once we have seen the work and the data.

    Do you only build AI?

    No. We also build the web platforms, mobile apps, data pipelines and MVPs that AI features live in, so one team can own the whole result.

    Next step

    Hand the busywork to agents. Keep the decisions.

    Thirty minutes, one workflow, an honest view of whether an agent will pay for itself.