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Portugal

en-PT / Lisbon

LLM and AI agent development company in Lisbon for startups and enterprises

MLChronix is an LLM and AI agency building AI agents, ChatGPT-style assistants, conversational AI, workflow automation and custom software for companies in Lisbon and Porto, from Parque das Nações and Avenida da Liberdade to the Hub Criativo do Beato and Boavista. Agents work in European Portuguese and English, run in your own EU cloud account, and every project begins with a fixed-price pilot.

fixed-price pilot · portuguese and english · lisbon morning overlap · eu cloud regions · you own the code

01 / Areas we serve in Lisbon

From Parque das Nações to Porto: UPTEC and Asprela.

We work remotely with companies across Lisbon, in your hours. These are the business districts and hubs our Lisbon work typically comes from.

Parque das Nações

Corporate headquarters, technology companies and shared service centres on the former Expo 98 site.

Avenida da Liberdade and Marquês de Pombal

Banks, law firms, consultancies and investment firms in central Lisbon.

Hub Criativo do Beato

The city-backed innovation hub in a former military factory complex, home to Unicorn Factory Lisboa programmes, startups and corporate innovation teams.

Alcântara and LX Factory

Creative agencies, digital studios and product startups along the riverside west of the centre.

Saldanha and Avenidas Novas

Insurers, professional services, public bodies and corporate offices.

Oeiras: Taguspark and Lagoas Park

Technology parks west of Lisbon with IT services, telecoms and multinational subsidiaries.

Porto: Boavista

Porto’s main business district, with banks, insurers, consultancies and corporate offices.

Porto: UPTEC and Asprela

University of Porto science and technology park, spin-offs and engineering firms near the university campus.

02 / AI in Lisbon

Where AI agents pay off in Lisbon.

Lisbon’s technology scene mixes international scale-ups, nearshore engineering and shared service centres for foreign groups, and a home-grown startup community supported by the city’s Unicorn Factory Lisboa programme at the Hub Criativo do Beato. Many of these teams already ship product and want an LLM layer added properly: retrieval over their own content, routing between models, evaluation sets, cost controls and guardrails, rather than a prototype that only works in a demo. That is most of the LLM work we do for Lisbon clients, alongside customer service and back-office agents for banks, insurers, utilities and tourism groups.

Porto has its own base of software companies, engineering services and manufacturers in the north, and conversational AI there is usually about handling customers and suppliers in Portuguese, English and Spanish. For both cities the CNPD supervises the GDPR and Law 58/2019, and the EU AI Act applies across Portugal: transparency duties from 2 August 2026 and standalone high-risk obligations from 2 December 2027. We design for both from the first workshop, keeping personal data inside your EU account and a person in charge of decisions that affect individuals.

we design for

  • EU GDPR and Portuguese Law 58/2019, supervised by the CNPD (Comissão Nacional de Proteção de Dados)
  • EU AI Act: transparency duties from 2 August 2026 and standalone high-risk obligations from 2 December 2027
  • Portugal’s National Artificial Intelligence Agenda (ANIA) and its 2026 to 2030 action plan

We are engineers, not lawyers. We build to these frameworks and work with your legal and compliance teams on the final review.

03 / Use cases

What we build for Lisbon companies.

AI for startups and scale-ups in Lisbon

LLM features inside your product: retrieval over your own data, model routing and fallbacks, evaluation sets and usage cost controls, built into your codebase and CI.

AI for shared service and nearshore centres in Lisbon

Agents that classify tickets, process invoices and draft replies for several languages and parent companies, with exceptions routed to your team.

AI for tourism and hospitality in Lisbon

Guest assistants that answer booking and stay questions in Portuguese, English and Spanish, connected to your PMS and with handover to staff.

AI for banking and insurance in Lisbon

Conversational assistants for customer questions and back-office agents that prepare claims or onboarding files for a person to approve.

AI for software and engineering firms in porto in Lisbon

White-label AI agents and LLM integrations built in your repositories for your clients, so you keep the code and the relationship.

AI for manufacturing and exports in the north in Lisbon

Order intake, supplier document extraction and multilingual quotation workflows connected to your ERP.

04 / Services

AI, web, app and software services in Lisbon.

Em português

Empresa de desenvolvimento de inteligência artificial em Lisboa

A MLChronix é uma agência de inteligência artificial que desenvolve agentes de IA, assistentes conversacionais, integrações com modelos de linguagem (LLM), automação de processos e software à medida para empresas em Lisboa e no Porto, do Parque das Nações e da Avenida da Liberdade ao Hub Criativo do Beato e à Boavista. Trabalhamos remotamente, com sobreposição durante a manhã portuguesa, instalamos os sistemas na sua própria conta de cloud na UE, documentamos tudo de acordo com o RGPD e o Regulamento Europeu da IA, e começamos com um projeto piloto a preço fixo. O código é seu.

05 / FAQ

Questions from Lisbon teams.

Do you have an office in Lisbon or Porto?

No. We work remotely from Pakistan, which is five hours ahead of Portugal in winter and four in summer. Your morning is our afternoon, so we schedule stand-ups and demos between 9am and 1pm Portuguese time, stay reachable on Slack or Teams into your afternoon, and send written updates and recorded demos for the rest of the day.

What does an LLM agency do that a general software agency does not?

We focus on the parts that decide whether a language model works in production: retrieval quality, prompt and model versioning, routing between providers, evaluation against real examples, cost and latency budgets, and guardrails. We also build the surrounding web app, API or integration, so you get one team for the whole feature.

Can you build a ChatGPT-style assistant on our own data?

Yes. We connect a model to your documents, database or help centre through retrieval, so answers cite their source and stay within what your content supports. It runs in your own EU cloud account with a provider that does not train on your data, and we can switch models later without rebuilding.

Do your agents speak European Portuguese?

Yes. We build and test in European Portuguese and English, and can add Brazilian Portuguese or Spanish. Portuguese speakers on your team review tone and accuracy before launch, and evaluation sets are kept per language so quality is measured.

Put an AI agent to work in Lisbon.

Thirty minutes, one workflow, an honest view of whether an agent will pay for itself.

also in Portugal